FAQs
Welcome to the FAQ page for Laveton! Here are answers to common questions about our products, shipping, instructions, and more. Please contact our customer service team if you are unable to locate the information you need.
General Inquiries
What kinds of things does Laveton sell?
Laveton has a lot of shoes, pretty dresses, and things for the home. Every item is made by hand with care and high-quality materials.
Where are Laveton products made?
Our products are carefully made by skilled artisans using high-quality materials that we get from all over the world.
Ordering and Paying
What do I need to do to place an order?
It's easy to order from our website. Just choose the item you want, add it to your cart, and finish the checkout process.
What kinds of payments do you take?
We take Visa, MasterCard, American Express, PayPal, and Venmo.
Can I change or cancel my order?
If you need to change your order, please call our customer service team right away at support@laveton.com or +1 866-240-8851
Shipping
Which shipping options are available, and what are the costs?
Every order ships for free.
What is the average delivery time?
Usually, orders are delivered between 7 and 15 business days (Monday through Friday).
How can my order be tracked?
You will receive an email confirming the shipment of your order along with a tracking number. On the website of our carrier, you can track your shipment using this number.
Returns
What is the policy for returns?
You can return the item for a full refund or exchange within 30 days of receiving it if you are not happy with it, as long as it is still in its original condition and packaging.
Care and Maintenance
What is the best way to take care of my product?
Please review our care guide for instructions on how to properly care for your product so that it lasts longer and stays in good shape.
Contact Us
If you have any questions or need help, please call our customer service team at:
Business name: Laveton
Phone: +1 866-240-8851
Email: support@laveton.com
Address: 2331 Gus Thomasson Rd, Dallas Texas 75228, United States
Customer Support: 09:00 AM to 05:00 PM, (Monday to Friday)